![]() ![]() If you have enabled link tracking, consider disabling it as some email servers may quarantine or filter emails with redirect URLs. If your message is returned for the reason - “554 rejected due to spam URL in content” or “554 rejected due to spam content” - please ensure that the links in your email message are valid and do not point to spam websites. Please ensure that you do not resend emails to addresses that were marked as undeliverable or do not exist. In some cases, like spam complaints, they may have received it but didn’t want it. ![]() In most cases, this means that the recipient didn’t receive your mail. Bounce notifications exist to make you aware of a delivery issue. The bounce report includes the date when the message was bounced, the email address that bounced and the reason why the message could not be delivered. The first step to handling bounces is to understand them. It may thus include email addresses that were found in your mailbox but could have been sent manually. If you send from a Gmail email address, you have to handle bounced emails from the same Gmail. The report is for your entire Google account and not specific to any email campaign. It must be dedicated solely to bounced messages, nothing else. Go to Add-ons > Mail Merge > Campaign Reports > View Bounced Email to view your bounce report. It parses the text of the bounced emails and prepares a report detailing the reasons why the message may have bounced and when the bounce occurred. Mail Merge can automatically find all bounced email messages that have not been delivered by Gmail. Multiple recipients have reported your emails as spam and Gmail has thus temporarily suspended delivery of emails from your address.You have exceeded the email sending limit and Gmail is not sending emails until the limit resets in the next 24 hours.In this case bounces are opt-out based on if the email bounced too many times (5) in the last month and the. Your email messages contain text or links that are flagged as spam and thus the spam filters have quarantined or blocked delivery. Connect Gmail to Odoo using Google OAuth.The recipient’s mail server has incorrect MX records.The domain in the email address is incorrect.The recipient’s mailbox is full and cannot accept new email messages.The recipient’s email address is invalid and may not exist.Mail Merge sends email through your Gmail account and all bounced email messages have the sender as email messages sent through Mail Merge can bounce for a variety of reasons. An email message is bounced or returned to the server that sent it when the message cannot be delivered to the intended recipient. ![]()
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